Currently we do not ship outside of the UK.

Please contact us within 48 hours of receiving your order and we'll do our best to resolve the issue quickly.

Due to the personalised nature of our products, returns cannot usually be accepted unless your item arrives damaged or faulty.

As each item is handmade and/or personalised to order, please allow 5–7 working days for your order to be created and prepared for dispatch. During particularly busy periods or new collection launches, processing may take up to 10 working days.

Yes! Most of our products can be personalised. Please check the product description for specific personalisation options or feel free to message if you want something personalised that isn't listed.

Yes, gift wrapping options are available on selected products.

Care instructions are included with your order and can also be found on our Care Instructions Page.